I was dealt with very well by both reception staff and doctors. Couldnt fault the service. Adrian Feldman
Doctors are great, never had long waiting times. Nice new facilities. Such a shame one of the receptionists is so passive agressive and rude for no reason both in person and on the phone. Extremely unhelpful. Didnt catch the monsters name. Maybe get a job that you enjoy?
I have been a patient of The Alderley Edge Medical Pratcice for over two years and they have always been fantastic. Today I have been having serious concerns with my newborn baby who is just over two weeks old with an Reflux issue and continuous crying and I have attempted to book an appointment with the Doctor as advised by my midwives and paediatrician who said an appointment could be booked under my own name.I was told by a receptionist and despite my pleading that I would be unable to book an appointment until my childs birth was registered officially.Despite her having no medical knowledge or further investigating the reason for me requiring an appointment so urgently. I find this deeply concerning and distressing as we have now had to fastrack the registration of my sons birth to enable us to get a doctors appointment which seems like such a pendantic approach given the potential risks with newborn babies. My mother in Law is a manager of numerous medical practices and said that under no circumstances should anyone turn away newborn babies / young children with or without prior registration within their practice. It has taken 48 hours to get the soonest possible appointment to register my babies birth and I hope to get an GP appointment soon after hence the negative review which is a shame given the service I have received in the past. But I think this protocol is one that seriously needs some guidance and changing with a matter of urgency. As the receptionist could have turned away a serious issue with a newborn baby which required medical attention.I hope this is not the case....
Very welcoming and even better service!
Fabulous service from here from the doctor and the nurse. Thankyou!!
Alderley Edge Medical Practice is a UK Doctor based in Alderley Edge, North West England. Alderley Edge Medical Practice is located at Talbot Rd, Alderley Edge SK9 7EP, UK.
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